Thanx Terms of Service

Welcome to Thanx! Thanx is a loyalty reward service (our "Service"), operated by Thanx, Inc. and made available via our website, (our "Site") and as an application for mobile devices (our "App"). These terms and conditions ("Terms") apply to your access and use of the Service and by accessing or using the Service, you agree to be bound by these Terms.


In order to use our Service, you must:

Creating an Account

In order to access certain features of the Service, you will have to create an account. You may create an account using Facebook or other third party social networking services ("SNS") which can make sign-up faster and grant you access to additional features. If you use such an account, we will access and retrieve certain personal information about you (such as your "real" name, email address and other information you've made publicly available) and use that information to create your account. The specific information that we retrieve will be dependent on your privacy settings. By linking and using your SNS account, you authorize us to access and collect your information for these purposes. You can only link your own SNS account.

You may only create one account and it is non-transferable. When you create an account, you agree to provide accurate, current and complete information about yourself. You are responsible for safeguarding your account and are responsible for activities that occur under your account. Notify us immediately if your password is lost, stolen, or disclosed to an unauthorized third party, or otherwise may have been compromised.

Privacy Policy

Thanx values your loyalty and we are dedicated to protecting your privacy. Please refer to our Privacy Policy for more information on how we collect, use and disclose information from our users.

Using the Service

Our Service provides a personalized reward experience for consumers, including loyalty rewards and offers, discounts, experiences, targeted promotions and general information (collectively, "Opportunities") via email, mobile device notifications and other channels. You can link one or multiple payment methods to enable automatic accrual and, in some cases, automatic redemption of rewards. We will try to deliver you the most relevant Opportunities to you.

To use the Service, you must (1) link one or multiple payment cards with your account ("Linked Cards") and (2) make eligible purchases (as defined by the merchant and described in the "Important Notes About Your Cards and Transactions" section below) with your Linked Cards from merchants who participate in the Service ("Merchants") to earn progress and rewards (collectively, "Qualifying Purchases").

Making Qualifying Purchases will help you progress towards earning rewards from Merchants ("Reward Progress") and reaching a Merchant-specific threshold (a "Reward Threshold"). When you reach a Reward Threshold, you will have access to rewards offered by the applicable Merchant which can be redeemed automatically to your Linked Card or on your next visit by showing the reward to the Merchant, as applicable (collectively, "Rewards").

Important Notes About Your Cards and Transactions

By registering for the Service and linking a payment card, you agree that your payment network (e.g., MasterCard or Visa), may examine transactions (including returns) on your Linked Card to identify Qualifying Purchases and share transaction data with Thanx for the purposes of determining whether a transaction is a Qualifying Purchase, determining your Rewards Progress and when you have reached a Rewards Threshold, providing you with Rewards and notifying you about the status of your Qualifying Purchases, Rewards Progress, Rewards Thresholds and Rewards.

Not all payment cards are eligible for the Service: for example, corporate and purchasing cards, Health Savings Account (HSA), Flexible Spending Account (FSA) cards, government-administered prepaid cards (including EBT cards), insurance prepaid cards, Visa Buxx and other cards whose transactions are not processed through the payment network's own system are not eligible.

Not all merchant locations or transactions with your Linked Card may be eligible for Thanx, including PIN-based purchases, payments made through third-party digital wallets or payment apps other than Apple Pay, and other transactions not processed through the payment network's own system.

Do not use a Personal Identification Number (PIN) when paying for your purchases with your Linked Card if you want the transaction to count toward your Reward Progress.

The Service may offer additional Opportunities to you, based on your account settings and account history. At any point in time you can opt-out of receiving additional Opportunities and/or specific Merchant offerings via the Service through your account settings within the App or on the Site.

Reward Progress is not redeemable for cash or any other item of value. Your Reward Progress may be forfeited if a Merchant has restrictions associated with Reward Progress (e.g. if a Qualifying Purchase(s) must occur within in certain timeframe). You are responsible for ensuring your Reward Progress from a Qualifying Transactions is properly added to your account. It may take up to 7 days after a Qualifying Transaction is made for your Reward Progress to be viewable via your account. You should contact us if it has been more than 7 days and the Reward Progress has not been applied to your account. We must receive your request within 21 days of a Qualifying Transaction in order to credit the account. We will not be responsible for investigating any Reward Progress that has not been credited to your account 21 days after the Qualifying Purchase. Your Reward Progress can also be reversed by a Merchant or Thanx if any of the items you purchased in connection with a Qualifying Transaction are subsequently returned. We may also, at our discretion, delay any Reward Progress in order to validate or verify a Qualifying Transaction. Any attempt to earn Reward Progress through the return of merchandise in connection with a Qualifying Transaction will be considered possible grounds for termination of your account.

You acknowledge that:

Your only remedy for a failure of a Reward or Opportunity is to redeem that Reward or Opportunity at a later time and/or to contact the applicable Merchant, but you may also contact us with any questions or concerns related to the Merchant. If you have a dispute over any goods that you purchased from a Merchant in connection with the Service, you must contact the applicable Merchant. We are not responsible for (and will have no liability regarding) any such goods. Notwithstanding the foregoing, you may also contact us at any time, and we may, in our sole discretion, work with the applicable Merchant to help resolve your dispute. You acknowledge and agree that we and our service providers are not a party to any disputes between you and Merchants and that we have no obligation to resolve any such disputes.

In addition, if you have a dispute with a Merchant about an Opportunity, a Qualifying Purchase, your Reward Progress, a Reward Threshold or any other problem related to a Reward, your dispute is with the Merchant and not us or our service providers. You hereby release Thanx, our affiliates, and our officers, directors, employees, agents, successors, assigns, and service providers (including payment card networks) from any and all claims, demands, liabilities, losses and damages of every kind and nature arising out of or in any way connected with such disputes. In addition, you expressly waive the provisions of California Civil Code §1542, which says:

"A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if not known by him must have materially affected his settlement with the debtor."

In short, this means that you release Thanx and other entities providing services to Thanx from any and all claims you may have arising out of disputes with Merchants.

Access via Our Mobile App

The following terms apply to your use of our App that is accessed through or downloaded from any app store or app distribution platform (like the Apple App Store or Google Play, who are referred to below as an "App Provider").

Unauthorized Activities

Our Service may be used and accessed for lawful purposes only. You agree that you will not do any of the following while using or accessing the Service: (1) access or tamper with the App, or try to access non-public areas of the Service, our computer systems, or the technical delivery systems of our providers; (2) gather and use information, such as user names, real names, email addresses or transmit any unsolicited advertising, junk mail, spam or other form of solicitation; (3) use the Service for any commercial purpose or for the benefit of any third party or in any manner not by these Terms; (4) violate any applicable law or regulation; (5) use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor the Service or any portion of the Service, without the our permission; or (6) encourage or enable any other individual to do any of the foregoing. We reserve the right to investigate and prosecute violations of any of the above and/or involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms.

Additionally, the following activities are prohibited and constitute a violation of these Terms:

Account Cancellation or Suspension

You may cancel your account at any time through the Service or by contacting us. If you cancel your account, you will lose all of your accumulated Rewards and Reward Progress.

You can remove your Linked Card from the Services at any time by visiting your account, selecting "Registered Cards", clicking "Edit" and deleting any card(s) you prefer. When you do so we will no longer capture future transactions associated with the Linked Card, but we will retain the Transaction Data associated with your Linked Cards for historical transactions as necessary to maintain your rewards program progress and keep track of any applicable rewards.

We may suspend, disable or terminate your access to or use of the Service at any time if (1) you have violated or breached any provision of these Terms (or have acted in a manner which shows that you do not intend to, or are unable to comply with the provisions of these Terms), (2) we believe it is required to do so by law (for example, where the provision of the Service to you is, or becomes, unlawful); or (3) we provide notice to you. If your account is terminated, you may not later re-enroll in the Service.

Accounts that remain inactive for more than 6 months may be subject to automatic cancellation. Once your account is cancelled (whether by you or us), you will no longer be able to access your account. We will not be liable to you or to any third party for the suspension or termination of your account or your access or use of the Service. Once your account is terminated, you understand and acknowledge that we will have no further obligation to provide the Service to you or access to any of your account information.


The Service is protected by copyright, trademark, and other laws of the United States and foreign countries. Thanx and its licensors exclusively own all right, title and interest in and to the Service, Site and the App, including all associated intellectual property rights. You may not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Service, except as expressly permitted in these Terms. Any feedback, comments and suggestions you may provide for improvements to the Service ("Feedback") is given entirely voluntary and, even if designated as confidential, will not create any confidentiality obligation for us and we will be free to use, disclose, reproduce, license, distribute, and otherwise exploit such Feedback as we see fit, entirely without obligation or restriction of any kind on account of intellectual property rights or otherwise.

Links to Third-Party Web Sites

Our Service contains links to Merchants and other third party sites or resources. We provide these links as a convenience to you but do not endorse the Merchants, companies or the contents of these sites or their products and services. We are not responsible for the content of such sites or resources. If you decide to access any of the third-party web sites linked to the Service, you do this entirely at your own risk.


Exclusive Offers.

Merchant Product Purchases

From time-to-time, certain merchants may offer goods or services ("Merchant Products") for purchase on our Site, our App, or otherwise through our Service (collectively, the "Thanx Platform") (such offers are referred to below as "Thanx Exclusive Deals"). The following terms, as well as any terms and conditions referenced by the applicable merchant or otherwise displayed via the Thanx Platform when you order the Merchant Products on the Thanx Platform ("Merchant Terms"), apply to Thanx Exclusive Deals and your purchase of Merchant Products on the Thanx Platform.

To order Merchant Products, you will be required to provide certain information, such as your debit or credit card number, expiration date, and security code, to Stripe, a third party payments processor, via the Thanx Platform. For Stripe's terms and privacy policies, please go to: When you purchase a Merchant Product, you are purchasing such Merchant Products from the applicable merchant – not Thanx. Thanx is not a bank or money transmitter and does not process payments for Merchant Products sold on the Thanx Platform. When you purchase Merchant Products from a merchant via the Thanx Platform, you will receive a digital code (each, a "Redemption Code") which, subject to the Merchant Terms, is redeemable for Merchant Products as set forth in the Merchant Terms. Redemption Codes may not be exchanged for cash or merged with Thanx or other merchant offers or rewards.

If you did not intend to purchase a Merchant Products or want to cancel an order, you must contact the Merchant and/or Stripe. Any decision to accept returns of, or issue refunds for, Merchant Products will be made by the merchant and/or Stripe.

Thanx reserves the right to terminate the Thanx Exclusive Deals program or any specific Thanx Exclusive Deal at any time. Thanx also reserves the right to cancel, revoke or otherwise prevent the issuance of Redemption Codes in cases of mistake and in any suspected case of unauthorized or fraudulent use. Thanx is not required to facilitate transfers of Merchant Products or Redemption Codes from you to other individuals.

You agree that Thanx may use, share and exchange information about your use of the Thanx Platform, including any purchase of Merchant Products, as permitted by these Terms or the Privacy Policy including, without limitation: to confirm the redemption of a Redemption Code; confirm whether you qualify for a Thanx Exclusive Deal; confirm whether a specific transaction has occurred; create a record of the transaction data to verify and maintain a record of your purchases; provide reports concerning activity as it relates to Thanx Exclusive Deals; perform analytics regarding the performance of Thanx Exclusive Deals; enable Thanx and/or Merchants communicate with you concerning transactions and provide general customer service and respond to your inquiries; and to respond to legal, regulatory and audit requests and resolve disputes and defend claims against or by Thanx concerning its services.

You specifically authorize the sharing, exchange and use of transaction data in connection with your claimed merchant rewards and Thanx Exclusive Deals with Stripe, any other service providers of Thanx, and applicable merchants, as described herein and in the Privacy Policy.


Thanx provides a platform for the purchase of goods and services sold by Thanx merchants, but we are not responsible for the goods or services sold by any merchant on the Thanx Platform.

Neither Thanx nor Stripe will have any liability to you in connection with your purchase of Merchant Products or redemption of Redemption Codes, including, without limitation, in connection with:

This means that any liability regarding a Thanx Exclusive OfferDeal lies exclusively with the Thanx Network Merchant participating merchant.


You agree to indemnify, defend and hold Thanx, its affiliated companies, its service providers (including payment networks) and their respective officers, directors, employees, agents, successors and assigns harmless from and against all claims, liabilities, losses, expenses, damages, and costs, including but not limited to reasonable attorneys' fees, resulting from (1) an violation or breach of these Terms by you, (2) any activity related to access to of use of your account by you or any other person accessing or using your account, or (3) any activity related to your redemption of Rewards or Opportunities.


The Service is provided "AS IS" and on an "AS AVAILABLE" basis, without warranty of any kind. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THANX AND ITS SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the use or quality of the App or the Service will be uninterrupted, error-free, timely, secure or meet your requirements or expectations.

Limitation of Liability



Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.


These Terms are governed by the laws of the State of California, excluding its conflicts of laws principles. Any claim or dispute between us arising out of the Services will be decided exclusively in the federal and/or state courts for Santa Clara County, California. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service. We may revise these Terms from time to time, and we will try to provide at least 30 days notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.


If you have any questions about these Terms, please contact us at

Effective: August 1, 2017